Legal & policies
Terms and Conditions
Please read these terms carefully before using our services. By using German Butcher's website and services, you agree to these terms.
01Introduction
These Terms and Conditions govern your use of the German Butcher website located at germanbutcherbd.com and any related services provided by German Butcher.
02Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
03Products and Services
What we sell and how it reaches you.
German Butcher provides high-quality fresh meat, sausages, and related food products through our online platform.
Delivery Charges & Times
| Method | Charge | Minimum Order Amount | Delivery Time |
|---|---|---|---|
| Inside Dhaka CityStandard Delivery | ৳80 | — | 1-2 Business Days |
| Gulshan Store Collection(collect from store)Priority shipping with tracking | Free | — | Ready in 1-2 hours |
| Express DeliveryYour order will be prepared and delivered within 4–6 hours. | ৳150 | — | Ready in 4–6 Hours |
| Outside DhakaOutside Dhaka | ৳500 | ৳5,000 | 3-5 Business Days |
| Dhaka Sub AreaDhaka Sub Area | ৳200 | ৳2,000 | 3-5 Business Days |
- Delivery times are estimates and may vary during holidays or peak seasons.
- Exact area-level charges (if any) are shown at checkout before you place the order.
- Charges are set by our team and may change; this table always shows the current rates.
04Product Stock and Availability
All product stock quantities and availability status are clearly displayed on our website:
- Product stock quantities are shown in the product description
- Out-of-stock items are clearly marked with “Out of Stock” labels
- Stock status is indicated as “Available/Unavailable” or “In Stock/Out of Stock”
- Numerical stock quantities are displayed where applicable
05Payment Terms
Payment must be made in full before order processing. We accept various payment methods including:
- Credit and Debit Cards
- Mobile Banking (bKash, Nagad, Rocket)
- Bank Transfer
- Cash on Delivery (where available)
06Order Agreement
By placing an order, you agree to the following:
- You have read and agreed to our Terms and Conditions
- You have read and accepted our Privacy Policy
- You understand our Return and Refund Policy
- All information provided is accurate and complete
07User Responsibilities
As a user of our website and services, you agree to:
- Provide accurate and complete information during registration and ordering
- Use the website only for lawful purposes
- Not engage in any activity that could harm our website or services
- Respect intellectual property rights
08Limitation of Liability
German Butcher shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.
09Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Bangladesh.
Related policies
Questions About These Terms?
If you have any questions about these Terms and Conditions, please contact us.
These Terms and Conditions were last updated on 27 July 2025. We reserve the right to update these terms at any time.